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Why won’t my exported Excel file open?

Microsoft Excel has embedded security for .XLS files originating or downloaded from the Internet. Depending on Windows security settings, when opening a file a message that the “file may be corrupt” or...

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How is the Actual Project Hours field value calculated?

Actual Project Hours represent the total number of hours users entered in their time sheets on the project but without specifying a task. Only time items with an “In progress”, “Submitted” or...

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How do you copy a project from a template project?

If you create a project (or have created one in the past) which you would like to use as a template to create new projects with, the first step in the process is to mark this project as a template....

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I can’t clock out. The system asks me to delete the time item. Why?

AceProject does not allow you to record a timeclock item with a duration of more than 24 hours. When more than 24 hours have elapsed on a timeclock item, it may only be deleted. Please note that a task...

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How can I open a project directly upon login?

In your “Edit my Profile” page (accessible by clicking on your avatar in the top right hand corner of screen), you can select “Last Viewed Project” as your “Welcome Tab” in the “Default Pages” section....

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Is it possible to have AceProject generate the current date dynamically in...

Yes. Having the ability to generate the current date dynamically in the date filters of a custom task report allows you, for instance, to configure a custom task report that will capture all soon due...

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What is a Mandatory Dependency?

When a “mandatory dependency” is set between 2 tasks, the 1st task to be accomplished (the “predecessor”) must be set to completed before the 2nd (the “successor”) may be started. On the other hand, a...

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Can an approved expense be edited?

The end-user cannot edit an approved expense. Project Managers and Administrators can reject an approved expense and make modifications to it thereafter. Once an approved expense has been rejected, the...

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How can I open a task directly upon login?

You must pass the “TASK_ID” parameter on the login page to achieve this (for example, the URL could be  https://yoursubdomain.aceproject.com/login.asp?TASK_ID=24425 ). If you are not already logged in,...

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Why should I use the New interface?

The Classic AceProject interface, although feature-rich, does not include an intuitive way to display and filter tasks easily. The New interface was conceived to be more performant and include powerful...

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